Agent-based modeling and simulation was used to evaluate two different ambulance dispatching policies in equity constrained emergency medical services: first, a policy based on maximum reward and second, a policy based on the Markov Decision Process formulation. Four equity constraints were used: two from the patients’ side and two from the providers’ side.The call for services will arrive from different call locations and the ambulances are base located at multiple location. The paper extends the work by McLay and Mayorga (2013a, 2013b) using agent-based modeling and simulation approach .
The model implements two dispatching policies
Four equity constraints were used: two from the patients’ side and two from the providers’ side.